FAQs

A: Yes, it is absolutely free to sign up and create a profile on Derma Cupid app. Being a dating and matchmaking app, Derma Cupid welcomes all the adults (18 years old and above), dealing with skin conditions and looking to connect with other people having similar life experiences.

A: Derma Cupid is a dating and matchmaking platform for singles (never married, divorced, separated, widowed) only who are looking for a partner.

A: Derma Cupid gives you the opportunity to join a large community of people with skin conditions who are looking for date or matchmaking. Here, you will find numerous profiles of males and females, from various parts of the world, dealing with various skin conditions such as Vitiligo, Psoriasis, Acne, Albinism, Alopecia, Eczema, Dermatitis, Burn, Scar, Birthmark, Scleroderma, Ichthyosis, Neurofibroma, Rosacea and other skin challenges. Moreover, it is absolutely free to sign up. So, why don’t you try yourself and discover if it serves your purpose.

A: Definitely. Derma Cupid is an inclusive dating platform and people without skin conditions are welcome to join if they are comfortable to have a partner with a skin condition.

A: Yes, of course. Derma Cupid can be used to discover a partner for long term romantic relationship (such as marriage), casual dating or just friends. It is all up to the users to decide. We just expect all the users to be honest, kind and respectful to others.

A: Derma Cupid has been designed by giving utmost importance to user security and comfort. We never share the key private information of a user, such as email address, phone number, and Facebook account details with other users. Also, the user can choose to hide profile name. Hence, the user remains in full control of the account.

A: Download the Derma Cupid app- android app from Google play store and iOS app from Apple app store. Then, open the app, click on ‘Continue with Facebook’ to sign up using your Facebook account OR click on ‘Continue with Mobile Phone Number’ to sign up using your mobile phone number.

A: When you choose to ‘Continue with Facebook’, we use your Facebook account information to create a genuine and verified profile. We never ever post anything to your Facebook account. Also, we will never share your Facebook account details with other users. So, it is completely safe. In fact, it is the most preferred way of signing up because you can simply login to Derma Cupid using your Facebook login details.

A: Yes, it is. When you choose to ‘Continue with Phone number’ and enter your mobile phone number, you will receive a 6-digit verification code to your mobile phone number. This verification process helps to create a verified profile. Most importantly, we will never share your mobile phone number with other users.

A: Yes. We will never share your private information with other users. All these details are used to create a verified and credible profile only.

A: Derma Cupid app is made for ‘real’ people. We do hate spammers as much as you do. At the time of sign up, user has to verify either mobile number or Facebook. Also, every profile carries a ‘trust score’ based on the number of verified account credentials. A higher trust score implies a more authentic profile. The dedicated team of moderators screens individual profiles at the time of signup and monitor their activities constantly and remove profiles which do not comply with our terms of use. In short, we do have multiple checks to keep Derma Cupid a genuine, safe and friendly dating app.

A: To create an account, build your own profile and browse through profile details and photos of other users is free of cost. However, to avail certain value-added features such as sending a personalized chat message to other users would require a premium membership. To know more about the benefits of premium membership along with membership plans, please sign up for free and then visit the ‘Membership’ page in the navigation menu of the app. For help, please email us at support@dermacupid.com

A: You can email to support@dermacupid.com and expect a reply from us within 24 hours. Alternatively, you can visit the Contact us page and submit a ticket by providing detailed information about your query.